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Frequently Asked Questions

Do you accept insurance?

We are currently out of network for all insurance providers and do not accept any insurance. We will be able to provide you with a receipt for services that you may submit independently to your insurance company for potential reimbursement.


How much does therapy cost?

Initial intake sessions are billed at the rate of $200 per session, and our rate for all individual counseling services is $150 per session. We accept many forms of payment (cash, check, most major credit cards, and HSA cards). Group CPRT sessions are offered at the reduced rate of $600 for all 10 weekly group sessions. Off-site home visits start at $200 per hour and school consultations at $150 per hour with a two hour minimum. Scheduled phone consultations are billed at the rate of $70 for every 20 min.


What do I need to do before the first appointment?

If you have completed the new patient forms prior to the session, you and your therapist will review these forms briefly and sign them. If you have not completed the new patient forms, you will complete them with your therapist during the session. We ask that clients complete the initial paperwork before the first session so that the primary focus of the initial intake can be about answering your questions regarding therapy, discussing the event or situation that brought you to therapy, and reviewing expectations and desired outcomes for therapy. If you are seeking counseling services for any children under the age of 18, we will need a copy of the custodial agreement/court order regarding your child if applicable. You will have the opportunity to get to know your therapist and the two of you will determine if the relationship is a good fit in order to proceed with weekly therapy sessions. When you get to the office, come right in and have a seat in the waiting area. Your therapist will come out and greet you at the start of your session time and escort you back to the therapy room.


What if I need to cancel a session at the last minute?

Our cancellation policy states that you are requested to call with 24 hours notice if you need to cancel your counseling session. You are still responsible for the full session fee due to any last minute cancellations (less than 24 hours in advance) or no shows. That being said, we understand that emergencies and last minute things come up- as long as you are able to communicate efficiently with your therapist and reschedule the appointment for another time that week you will not be charged for the missed appointment.


How will therapy help me?

Sometimes we all need a little help to solve problems that overwhelm us or cause emotional stress. Working with a therapist that provides genuineness, unconditional positive regard, and empathic understanding for you during these times can help enable you to tap into your unused potential and abilities. The therapeutic relationship enables you to explore yourself (your thoughts, ideas, and feelings) deeply and assists you in finding constructive ways to cope with a situation that may feel beyond your control initially.


How often will I have to come to therapy?

Research shows that therapy is more effective when done weekly and on a consistent basis. However, each client is different and different needs may result in less frequent therapy sessions. Your therapist will discuss the frequency of therapy with you at the initial intake session to help determine what will be most effective and beneficial for your particular situation.


What is Play Therapy?


Taken from the Association for Play Therapy (APT):


APT defines play therapy as "the systematic use of a theoretical model to establish an interpersonal process wherein trained play therapists use the therapeutic powers of play to help clients prevent or resolve psychosocial difficulties and achieve optimal growth and development." ( therapy differs from regular play in that the therapist helps children to address and resolve their own problems. Play therapy builds on the natural way that children learn about themselves and their relationships in the world around them (Axline, 1947; Carmichael, 2006; Landreth, 2002). Through play therapy, children learn to communicate with others, express feelings, modify behavior, develop problem-solving skills, and learn a variety of ways of relating to others. Play provides a safe psychological distance from their problems and allows expression of thoughts and feelings appropriate to their development.


How long will my child need play therapy?

Research suggests that it takes an average of 20 play therapy sessions to resolve the problems of the typical child referred for treatment. Of course, some children may improve much faster while more serious or ongoing problems may take longer to resolve (Carmichael, 2006; Landreth, 2002).


Initial Intake Session $200

Individual Session $150

Parent Consultation $150 (this will occur after every 3-5 sessions with your child) 

School Consultation/Visit $150/hr with a 2-hour minimum

Home Consultation/Visit $200/hr

Legal Consultation/Court $350/hr

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Brene Brown RSA Short Video on Empathy


At HeadFirst, we're big on connection. In this video, Brene Brown highlights the fact that connection is made through empathy, rather than sympathy. When we are able to step into someone else's shoes and experience the world from their eyes, we form a connection with that person.


Missing that connection? Click here to contact HeadFirst about working with one of our therapists to help you feel connected, understood, and accepted.

Play Therapy Works!

Video explanation of the benefits of play therapy. Recommended viewing for each parent before their child begins play therapy.


Video provided by the Association for Play Therapy (


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